jillid is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, how we use it, and what rights you have over your information.
Six commitments that guide how jillid handles your personal information
jillid collects only the personal data necessary to operate your account, process transactions, and meet our legal obligations. We do not collect data speculatively or beyond what is needed.
All personal and financial data stored by jillid is protected using industry-standard encryption. Access to personal data is restricted to authorized personnel on a strictly need-to-know basis.
jillid does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is yours, and we treat it that way.
This Privacy Policy is written in plain, accessible language so every jillid player understands exactly what happens with their data — no deliberately confusing legal language.
jillid operates in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
You have the right to access, correct, delete, and port your personal data held by jillid. These rights are real and actionable — not aspirational statements buried in fine print.
This Privacy Policy applies to all personal information processed by jillid in connection with the operation of the jillid online gaming platform. It covers data collected from:
This Policy does not apply to third-party websites, services, or applications that may be linked to or accessible from the jillid platform. jillid is not responsible for the privacy practices of those third parties.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jillid is the personal information controller responsible for your personal data processed in connection with the jillid platform. References to "jillid," "we," "us," or "our" in this Policy refer to jillid as the data controller.
Questions regarding this Privacy Policy or jillid's data processing practices may be directed to our Data Protection Officer at [email protected], clearly marked as a "Data Privacy Inquiry."
When you create a jillid account, we collect:
To comply with Anti-Money Laundering (AML) regulations and to enable withdrawal processing, jillid may collect:
| Collection Method | Data Collected |
|---|---|
| Account Registration | Name, mobile number, date of birth, password, address |
| KYC Verification | Government ID documents, proof of address, selfie verification |
| Payment Processing | GCash/Maya number, bank account details, transaction records |
| Platform Usage | Game history, betting activity, session logs, responsible gaming settings |
| Cookies & Tracking | IP address, device data, browser type, session behaviour |
| Support Interactions | Chat transcripts, email content, call recordings (if applicable) |
| Third-Party Providers | Identity verification results, payment confirmation data, fraud screening signals |
jillid processes your personal data for the following purposes:
jillid processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jillid shares personal data with trusted third-party service providers who assist in operating the platform. These include payment processors (GCash, Maya, BPI, BDO, and others), identity verification service providers, game software providers, fraud detection services, and cloud infrastructure providers. All such providers are contractually bound to process personal data solely for the purposes authorized by jillid and to maintain appropriate data security standards.
jillid may disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), applicable gaming regulators, or other Philippine government authorities where required by law, court order, or regulatory demand. jillid will comply with legally valid demands for data disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of jillid's business, personal data held by jillid may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any resulting material changes to this Privacy Policy.
jillid retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | AML compliance and legal proceedings |
| KYC Documents | Duration of account + 5 years | Regulatory requirement |
| Transaction Records | 10 years from transaction date | AML and tax compliance |
| Gaming History | Duration of account + 3 years | Dispute resolution, responsible gaming monitoring |
| Support Correspondence | 3 years from last interaction | Service quality and dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 1 year | Consent management compliance |
| Website Log Data | 12 months | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jillid's data destruction procedures.
jillid implements technical and organizational security measures appropriate to the nature of the personal data processed and the risks associated with that processing. These measures include:
Cookies are small text files placed on your device by the jillid website or application that store certain information about your session and preferences. jillid uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can control non-essential cookies through your browser settings or through the cookie preference panel available on the jillid platform. Disabling functional or analytics cookies may affect certain platform features. Strictly necessary and security cookies cannot be disabled without impairing your ability to use the jillid platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillid:
Know what personal data jillid holds about you and how it is being processed.
Request a copy of the personal data jillid holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where no lawful basis for retention applies.
Object to processing of your data for direct marketing or based on legitimate interests.
Receive your personal data in a structured, machine-readable format.
To exercise any of the above rights, submit a written request to jillid's Data Protection Officer at [email protected], clearly identifying the right you are exercising and the personal data concerned. jillid will respond to verifiable requests within thirty (30) calendar days, extendable by a further thirty (30) days where the request is complex.
jillid may need to verify your identity before processing your request to protect against unauthorized third-party access to your data.
The jillid platform is strictly for persons who are twenty-one (21) years of age or older. jillid does not knowingly collect personal information from persons under the age of 21. If jillid becomes aware that personal information has been collected from a person under 21, all associated data will be permanently deleted and the account immediately closed.
If you believe that jillid may have collected personal information from a minor, please contact us immediately at [email protected]. We take this seriously and will investigate and remediate promptly.
Some of jillid's service providers — including game software providers, cloud infrastructure providers, and fraud prevention partners — may be located or operate servers outside the Philippines. Where personal data is transferred internationally, jillid ensures that such transfers are made only to jurisdictions that provide an adequate level of data protection or are subject to appropriate contractual safeguards, including data processing agreements that impose obligations consistent with Philippine data protection standards.
Personal financial data processed in connection with Philippine payment methods (GCash, Maya, BPI, BDO, Metrobank) is processed within Philippine-regulated payment infrastructure and is not transferred outside the Philippines for payment processing purposes.
If you believe jillid has processed your personal data in violation of the Philippine Data Privacy Act of 2012 or this Privacy Policy, you may file a complaint with jillid's Data Protection Officer at [email protected]. jillid will acknowledge your complaint within five (5) business days and provide a substantive response within thirty (30) days.
If you are not satisfied with jillid's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
jillid reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Where changes are material — meaning they significantly affect how jillid uses your personal data or your rights as a data subject — jillid will notify registered Players via email or through an in-platform notification at least fourteen (14) days before the changes take effect.
Your continued use of the jillid platform following the posting of any changes to this Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with the updated Policy, you may close your account and request deletion of your personal data as described in Section 11 above.
For any questions, requests, or concerns regarding this Privacy Policy or jillid's handling of your personal information, please contact:
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